Koi169 Terms and Conditions – Complete Platform Usage Guide

By accessing, registering, or using the services provided by koi169 through the official website at koi169.app, you expressly confirm that you have read, understood, and agreed to be bound by all provisions of these Terms and Conditions and all policies referenced herein.

These Terms and Conditions constitute a fully binding agreement between you as an individual user and koi169 as the service provider. If you disagree with any one or more of the stated terms, you are not permitted to use koi169 services.

To register and use koi169 services, you must meet all of the following eligibility requirements:

• Must be at least 18 years at the time of account registration.
• Having full legal capacity to enter into binding agreements in your jurisdiction of residence.
• Not residing in a region or jurisdiction where the use of online entertainment services from koi169 is prohibited by law.
• Not currently on a self-exclusion list from koi169 or any similar platform.
• Act on your own behalf and not as an agent or intermediary for any third party.

Koi169 reserves the right to request proof of age at any point during the verification process. If an underage user is found to have successfully registered, the account will be closed immediately and any remaining balance will be returned in accordance with applicable terms, minus any winnings obtained through gameplay.

Each user is only permitted to hold one active account at koi169. Registering more than one account — whether using the same or different details — is a violation of this policy and may result in the permanent closure of all accounts involved.

Registration Information

You must provide accurate, complete, and up-to-date information when registering. Your name, date of birth, and other identity details must match your official identification documents, as this information will be verified during the KYC process.

Account Security

You are solely responsible for the confidentiality of your password and all activities that occur through your koi169 account. Contact the koi169 support team immediately if you suspect unauthorized access to your account.

• Do not share your login credentials with anyone, including family members.
• Enable two-step verification (2FA) for added security.
• Use a strong, unique password that is not used on any other platform.
• Log out of your account after each session, especially on shared devices.

Koi169 supports a wide range of deposit methods integrated with Indonesia's financial ecosystem, including local bank transfers (BCA, BNI, BRI, Mandiri, and more), e-wallets (GoPay, OVO, DANA, ShopeePay), and QRIS. All deposits are processed with no fees charged by koi169.

Deposit Terms

• Deposited funds must originate from a valid bank account or digital wallet in your own name.
• Koi169 reserves the right to reject deposits from unverifiable or suspicious sources.
• Minimum deposit amounts apply depending on the selected payment method and are subject to change at any time.
• All deposits are processed in Indonesian Rupiah (IDR).

For more information on how to make a deposit and available methods, visit the koi169 Deposit.

Users may withdraw funds from their koi169 account balance at any time, subject to the following conditions:

• The KYC (identity verification) process must be completed before your first withdrawal can be processed.
• Funds may only be withdrawn to a bank account or digital wallet registered under the same name as the koi169 account holder.
• Withdrawals to third-party accounts are not permitted under any circumstances.
• Bonus balances that have not met the turnover requirement cannot be withdrawn and will not count toward the available withdrawal balance.
• Koi169 reserves the right to conduct additional security checks for withdrawals above a certain amount.

Processing Time

Estimated withdrawal processing times vary by method. E-wallet withdrawals are generally processed within 5–20 minutes, while transfers to local bank accounts take 15–60 minutes on active business days. Full details are available on the Withdrawal.

Koi169 offers various bonuses and promotions to users from time to time. All such offers are subject to the specific terms stated on each offer, which form an integral part of these Terms and Conditions.

General Bonus Terms

• Each bonus has a turnover (rollover) requirement that must be fulfilled before winnings from the bonus balance can be withdrawn.
• Bonuses are valid for one account per user, per household, per IP address, and per device.
• Koi169 reserves the right to cancel bonuses obtained through dishonest means or abuse of the promotions system.
• Unused bonus balances will expire once the validity period has passed.
• Koi169 reserves the right to modify, suspend, or discontinue any promotion at any time without prior notice.

VIP Program

The koi169 VIP Program offers exclusive privileges for active and loyal users. VIP level upgrades are based on user activity and determined by koi169's internal policy. Full details on the benefits of each VIP level are available on the koi169 VIP.

All games available in the koi169 Game Lobby use an RNG (Random Number Generator) system certified by independent international testing bodies. This ensures that every game outcome is random and cannot be manipulated by koi169 or users.

• The use of automated software, bots, or any other tools to play games on koi169 is strictly prohibited.
• Any attempt to exploit bugs or technical vulnerabilities in the game system must be reported to koi169 immediately, not taken advantage of.
• Koi169 reserves the right to cancel rounds or game sessions found to have experienced technical malfunctions that affect the integrity of the game.
• Final decisions regarding disputed game outcomes rest with the koi169 team based on official server records.

Koi169 users are expected to behave responsibly and respectfully toward other users and the platform at all times. The following actions are strictly prohibited and may result in disciplinary measures:

• Engaging in fraud, identity theft, or any activity that harms other users or koi169.
• Money laundering or using the koi169 platform for any form of illegal activity.
• Using a koi169 account for commercial purposes without prior written consent from koi169.
• Distributing harassing, threatening, or inappropriate content through communication channels provided by koi169.
• Attempting unauthorized access to koi169 systems, databases, or infrastructure.

Koi169 cooperates with the relevant authorities and reserves the right to report suspicious activity to law enforcement when necessary.

Koi169 reserves the right to close, freeze, or restrict access to a user's account at any time without prior notice if there is sufficient indication or evidence of a violation of these Terms and Conditions.

Reasons That May Result in Account Closure

• Owning more than one active account.
• Abuse of bonuses or the promotions system.
• Attempted fraud or identity falsification.
• Use of bots or automated software.
• Activity indicating money laundering.
• Providing false information during registration or the KYC process.

Account Closure upon User Request

Users may request account closure at any time by contacting the koi169 support team. Any available balance (excluding bonus balance) will be processed for return after all required checks are completed.

Koi169 provides its online entertainment platform on an "as is" basis and makes no guarantee that the service will always be available without interruption or error. koi169 is not liable for:

• Indirect, incidental, or consequential losses arising from use of the platform.
• Service disruptions caused by factors beyond koi169's control, including third-party system maintenance.
• Losses resulting from a user's failure to maintain account security.
• Losses arising from gaming decisions made independently by the user.

In jurisdictions where certain liability exclusions are not permitted, the above limitations apply only to the extent allowed by applicable law.

The collection, processing, and storage of personal data on koi169 is carried out in accordance with our Privacy Policy, which forms an integral part of this document. By using the koi169 platform, you consent to data management practices as described in koi169 Privacy Policy.

Koi169 maintains high data security standards, including 256-bit SSL encryption for all data transmissions and strict internal access controls over sensitive user information. Your data will not be sold or shared with third parties without your consent, except as required by applicable law.

Koi169 reserves the right to modify, update, or revise these Terms and Conditions at any time. Material changes will be communicated to users via platform notification or registered email at least 7 days before taking effect.

Continued use of the koi169 platform after the effective date of any changes constitutes full acceptance of the updated Terms and Conditions. If you disagree with the changes, you have the right to discontinue use of the platform and request account closure.

The latest version of the Terms and Conditions is always available on this page, with the update date clearly displayed at the top of the document. We encourage users to review this document periodically.